Swiggy Enhances Delivery Partner Health with Mobile Medical Units and Teleconsultations

Swiggy is prioritizing the health and well-being of its delivery partners with the launch of two new initiatives: Mobile Medical Units (MMUs) and teleconsultation services. 

In collaboration with Dial 4242, Swiggy has deployed MMUs across key locations in Bangalore.

These units provide delivery partners with convenient access to a range of essential healthcare services, including:

Health Check-ups: Monitoring vital signs and identifying potential health concerns.

First Aid: Treatment for minor injuries sustained during deliveries.

Vision Screenings: Eye care services are conducted by dedicated optometrists.

Health Education: Sessions promoting wellness and preventive care practices.

Each MMU aims to serve approximately 200 delivery partners per day, with plans to expand to other cities in the coming weeks.

In addition to the MMUs, Swiggy has partnered with the Reliance-powered Visit app to offer teleconsultation services to all delivery partners and their families. This partnership provides virtual access to specialists in General Medicine, Gynecology, Orthopedics, and Pediatrics. Delivery partners will also benefit from subsidized rates on prescribed medications, ensuring affordable access to essential healthcare.

“Ensuring the safety and well-being of our delivery partners has always been a priority for Swiggy,” said Mihir Shah, Head of Operations at Swiggy. “Our delivery partners are always on the go, but their health should not take a backseat. These mobile medical units reach them where they are, encouraging them to prioritize their health.”

These initiatives build on Swiggy’s “Delivering Safely” charter, which includes previously implemented programs such as on-demand ambulance services and paid period time off.

By introducing these health-focused initiatives, Swiggy reaffirms its commitment to the well-being of its delivery partners, providing them with crucial health support and resources.

Disclaimer: This information is covered based on the latest research and development available. However, it may not fully reflect all current aspects of the subject matter.

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