At Infosys‘ 43rd Annual General Meeting, Chairman Nandan Nilekani highlighted the company’s significant strides in generative AI integration and talent development.
Emphasizing Infosys’ strategic approach, Nilekani revealed that generative AI components have been embedded across all service lines, complemented by the development of 25 playbooks designed to enhance client impact.
“We have integrated generative AI components into our entire service lines and developed 25 playbooks to create impact for our clients,” Nilekani stated.
Infosys has built robust enterprise AI capabilities from the ground up, crafting 23 AI industry blueprints to address specific industry challenges. The company is currently engaged in over 225 generative AI programs for its clients, showcasing its commitment to leveraging AI for transformative outcomes.
A critical element of these complex transformations is talent development. Infosys has made substantial investments in acquiring and upskilling talent in generative AI, with over 2.5 lakh employees trained in this domain. “We have over 250,000 employees trained in the areas of generative AI,” Nilekani noted.
As the generative AI revolution progresses into its second year, initial skepticism has given way to broader acceptance of its potential. Nilekani emphasized that the true power of AI lies in configuring various models and tools for optimal solutions rather than relying on a single dominant model. The rise of powerful open-source AI models has further accelerated AI deployment to tackle business and societal challenges.
Looking forward, Nilekani stressed the importance of integrating multi-generation technology and orchestrating extensive data for AI consumption. Ensuring high-quality, factual AI output and adapting to the rapidly evolving technology landscape are crucial for enterprises. Global compliance will also be essential to future-proof AI infrastructure.
“People have accepted that, like any other general-purpose technology—be it electricity, nuclear energy, the internet, or even a discovery like fire—gen AI has enormous potential for good when advanced within the guardrails of responsibility,” Nilekani concluded.
He also discussed the strategic acquisition of InSemi, a semiconductor design services provider, as a key move to support Infosys’ Chip-to-Cloud strategy. Additionally, acquisitions such as in-tech and Danske IT and Support Services have bolstered Infosys’ capabilities and expanded its talent pool. According to Nilekani, these acquisitions, combined with Infosys Topaz and InSemi’s semiconductor expertise, will enable the company to create deeper capabilities for the next phase of automotive innovation in software-defined vehicles.
Infosys reported a 1.4 percent growth in constant currency and revenues of USD 18.6 billion in FY24. The operating margin for the year stood at 20.7 percent, and free cash flow reached USD 2.9 billion, marking a 13.7 percent increase over the previous fiscal year. The total contract value (TCV) of large deals for FY24 hit an all-time high of USD 17.7 billion, with 52 percent of this amount coming from new contracts.
Nilekani’s address underscored Infosys’ commitment to driving innovation through generative AI and strategic acquisitions, positioning the company for continued growth and success in the evolving technological landscape.
