SUMMARY
- CCPA has issued notices to 11 ecommerce and quick commerce firms.
- The action is based on complaints of non-compliance with product declaration rules under the Legal Metrology Act.
- Companies like Swiggy Instamart, MyGlamm, and Snapdeal are among those affected.
The Central Consumer Protection Authority (CCPA) has issued notices to 11 ecommerce and quick commerce companies, including Swiggy Instamart, MyGlamm, and Snapdeal. The notices follow complaints of alleged violations of mandatory declaration rules under the Legal Metrology Act.
The CCPA has taken action after receiving complaints regarding these companies’ failure to display essential product information, such as expiry dates and best before dates, on products sold through their platforms. These omissions could potentially mislead consumers, impacting product quality and safety.
The CCPA has been increasing scrutiny on ecommerce and quick commerce businesses, with several companies coming under the scanner in recent weeks for similar violations. The notices are part of the watchdog’s efforts to ensure compliance with consumer protection laws, safeguarding buyers from misleading practices.
