Windows 10 October 2018 Update prevents Microsoft Store apps from connecting to the Internet for some users

Windows 10 October 2018 Update prevents Microsoft Store apps from connecting to the Internet for some users

Microsoft comes up with an update for its Windows users 2-4 times a year. But, every time it comes up with a new Windows 10 feature update, we encounter a lot of problems. Many early adopters of new updates always face issues, even though the update undergoes perfect testing via the Windows Insider program.

The new Windows 10 Update of October 2018 was officially made available on Tuesday. Just like other updates, it has started to create issues. It has to be blocked on many Intel CPUs, and surprisingly it is removing user data! Don’t worry, there’s a way to get data back. For some users, the update is creating a lot of issues with Microsoft Edge.

A poster complaint on the Microsoft Community Forum

After updating to the Windows 10 October 2018 (1809 version), Microsoft Store apps are unable to connect to the Internet. For instance, Microsoft Edge no longer connects to any websites. It simply displays the message, “Hmmm…can’t reach this page.” Some other common apps like Calendar, News, Mail, etc are also not working properly. For this, Microsoft Store simply displays an error message and asks to check the connection.

Apps other than from Microsoft Store ones like Internet Explorer are still able to connect to the Internet.

In the forum, a Microsoft Employee mentions the problem in IPv6 settings and explains further. According to him, Microsoft is now aware of the issue after updating with the Windows 10 October 2018 (1809 version) that stops Microsoft Store apps from connecting to the Internet on devices with IPv6 disabled.

For now, the company is working to find out a perfect solution. But, you can solve this issue temporarily by simply enabling IPv6 on your device.

Follow these steps to enable IPv6 on your device:

-> Open the Settings app > Click on Networking & Internet > Click on Network and Sharing Center

-> Now, select the network adapter of your device. You can easily select your network adapter by clicking on the appropriate link next to Connections.

-> After selecting your network adapter, select Properties.

-> Now, you will find a Networking tab with an Internet Version 6 (TCP/IPv6) option. Select the checkbox next to it.

-> Select OK and save your changes.

This will temporarily solve your issue by enabling IPv6 on your device. But, the company is still working on it to find a perfect solution. Let’s wait for this bug fix.

LEAVE A REPLY

Please enter your comment!
Please enter your name here